CRM instructor refresher course - 3 days

This EASA-compliant CRM Instructor Refresher Course is for certified trainers who want to stay current, confident, and deliver fully compliant human factors training. It also aligns with ICAO, FAA, and CAA standards.

Designed for aviation, but equally relevant in safety-critical sectors like healthcare, maritime, and offshore—wherever human performance and teamwork matter.

Who should attend?

This 3-day CRM Instructor Refresher is designed for professionals who:

✅ Completed a CRM trainer course (e.g. Huminact or equivalent)

✅ Actively deliver CRM, TEM, or Human Factors training

✅ Need to stay compliant with EASA, ICAO, or similar standards

✅ Want to refresh knowledge and upgrade facilitation skills

Next course: 22-24 April 2026

Venue: MBK, Central Copenhagen, Denmark

Duration: 3 days (24 hours)

Price: 1240 EUR plus VAT

Discounted rates apply when more people join the same course

Why choose our CRM Instructor Refresher Course?

Refresh your knowledge. Refine your delivery. Deliver training that lasts.

Already certified as a CRM or Human Factors trainer? Our 3-Day CRM Instructor Refresher Course fulfils the EASA requirement for CRM Trainers (CRMTs) to attend a refresher course every three years—and gives you so much more than just compliance.

Designed for experienced professionals, this course updates your knowledge, strengthens your facilitation skills, and equips you to deliver CRM training that’s relevant, practical, and effective.

This 3-day course is our most comprehensive option—the full version. It’s the in-depth, all-inclusive experience designed to not only keep you certified, but to equip you with fresh ideas, proven techniques, and practical materials that will support your training for a long time to come.

You’ll revisit essential CRM topics—such as threat and error management, decision-making, communication, and group dynamics—through the lens of current operational challenges and regulatory updates. We’ll introduce new methodologies and training elements that help keep your sessions fresh, engaging, and aligned with today’s learning environments.

This isn’t about reviewing slides. It’s about improving how you train.

We focus on the art and science of facilitation. You’ll explore evidence-based communication techniques, manage challenging participants, and build confidence in giving feedback that’s both respectful and impactful. You’ll also take a deeper look at your personal delivery style—refining what needs adjustment, and doubling down on what already works.

Whether you’re refining your delivery style or refreshing your materials, this course gives you the space, structure, and support to do it well. With expert coaching and peer exchange, you’ll leave more confident, more current—and better equipped to deliver CRM training that makes an impact.

Stay certified. Facilitate better. Update your toolkit.

Stay certified

Facilitate better. Update your toolkit.

What you'll gain from the CRM Instructor Refresher Course

Stay current with new CRM methodologies and regulatory updates (EASA, ICAO, CAA, FAA)

Renew your CRM trainer certification and stay globally compliant

Fresh ideas, exercises, and scenarios to energise your training

Refined feedback techniques for deeper learning and behaviour change

Effective strategies for handling challenging learners and group dynamics

Strengthen your confidence and presence in the CRM training environment

Effective CRM instructor courses in Europe

CRM instructor refresher course overview

DAY 1 (10:00–18:00)

  • New CRM and Human Factors developments
  • Assertiveness: definition and implementation
  • Automation, monitoring and intervention
  • Evidence-based communication & team synergy (group activity)
  • Effective course design and preparation

 

DAY 2 (09:00–17:00)

  • Standard operating procedures (SOPs)
  • Group facilitation skills and moderation
  • Personality awareness and self-assessment
  • Planning, briefing and delegation (group exercise)
  • Cultural differences
  • Evaluation and debriefing techniques

 

DAY 3 (09:00–17:00)

  • Setting your training focus
  • Delegate presentations and feedback
  • Color code quest (group exercise)
  • Leadership and cooperation
  • Storytelling, evaluation and certification

Inclusives

Our 3-day CRM Instructor Refresher Course gives you the tools, updates, and confidence to continue delivering effective, EASA-compliant CRM training at the highest level.

  • CRM Instructor Manual (latest edition – 380 pages)

  • Updated lesson plans and refreshed training content

  • All materials provided digitally

  • Interactive group exercises developed by Huminact

  • Personalised feedback on your facilitation style

  • EASA-compliant assessment & certification upon completion

  • Catering included: light breakfast, lunch, fruit & refreshments (special dietary needs accommodated)

  • Delivered at our premium training venue in central Copenhagen

  • Easy access from Copenhagen Airport and the city centre

CRM instructor refresher course for pilots and cabin crew

Coordinating a group?

Contact us today for a customized quote!

Your trainer on your CRM instructor refresher course

Meet your CRM instructor

Hi, I’m Jesper. I’ve worked professionally with Crew Resource Management (CRM) and Human Factors training for over 16 years — helping professionals across aviation, offshore, healthcare, and other safety-critical industries build safer, more resilient teams and company culture.

As a CRM trainer and Human Factors specialist, I focus on turning complex topics like communication, leadership, and decision-making into practical skills you can use immediately. Whether you join an open CRM instructor course in Copenhagen or bring me to your organisation, my priority is always the same: relevant, experience-based CRM aviation training that creates real, lasting change.

I look forward to welcoming you to our CRM instructor refresher course — it’s a decision you’ll be glad you made.

Never a dull moment. Great activities, team synergy, and thoughtful repetition that really reinforced the learning. Excellent materials and facilitation.”
– J. Lijs, Human Factors Trainer, Prorail NL

By far the best CRM course I’ve attended. Expert instruction, great materials, and always engaging.”
– L. Paladinnelli, Captain

The best CRM course I have ever attended. And then to think it was online… Jesper went above and beyond my expectations. Excellent! Extraordinary! Well done Sir!

- F. Boegheim, Captain 

Save money—let us come to you!

Get this course delivered in-house.

Looking for an online course?

See our shorter (online) versions of CRM trainer refreshers and pick the solution that suits you the best:

ONLINE 2-day CRM trainer refresher
ONLINE 1-day CRM trainer refresher

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